We aren’t just a care home; We are family.
What defines a family?
Love, conversation, laughter, and a feeling of togetherness. This sums up West View Care Home in Devon. Our staff and residents eat together, cook together and even clean up together! These meaningful, everyday engagements give our dementia residents lives that are truly fulfilling and joyful.
Together, we are working to change the perspective on what care should look like.
Our Approach
Take a look around your new home
Diane Kehoe
I am the Registered Manager at West View Care Home and would like to welcome you to our website. I hope it gives you an idea of our philosophy of care and how important helping our residents to have happy, fulfilled, lives with a sense of purpose, is to us.
A bit about my background
I trained as a registered nurse at St Bartholomew’s Hospital in London and this led me to strive to achieve the highest standards possible in all the different nursing roles I have had over the years. I have specialised in ENT, Burns and Plastics and I was a Practice Nurse for many years however during all this time I always loved caring for the elderly most of all. This is why I then decided to accept the role of registered nurse within a nursing home. I really enjoyed my time but always felt there was something lacking with the care that we were giving as we only had time to look after personal care and nutrition. There was never time to consider their minds or mental well-being. I was quickly offered the role of home manager. I went on to manage five other nursing and care homes with West View being my sixth.
During this time, I attended a lecture given by Dementia Care Matters (now Meaningful Care Matters). The subject was ‘Butterfly Care Homes’ where residents lived within a family setting and staff had time to engage, reminisce and eat and drink with the residents. Life histories were shared so staff could know them as they were, what they liked, what was important to them. There wasn’t the us and them – uniforms were frowned upon – we were all in it together. My new ambition was to manage a Butterfly Care home.
In 2018 I gained my first accreditation after transitioning a care home to become a ‘Butterfly’ after a years training and complete change of philosophy for all. It continued to be accredited at the highest level for three years running. I have since managed another Butterfly home with a CQC ‘Outstanding’ rating and have just completed the complete transition here at West View. I have also commissioned and decommissioned a nursing home and gained the Gold Standards Framework for end-of-life care.
I remain a strong advocate for the residents living here and continue to try to deliver the best care possible. If you would like further information about the home and come for a look around, you would be more than welcome.
Memories matter, especially for those living with dementia.
You only need to step through the doors of West View Care Home to see the creativity, care and comfort that extends into each room. Using our own experience and the latest research, we understand the importance of visual stimulation, especially for those living with dementia. Bright interiors, vintage displays and household objects are all carefully curated to spark imagination, conversation and familiarity.
This isn’t a hotel or an institution, this is home.
Inspired by the heart.
Backed by research.
We are paving the way for homely, happy environments that allow meaningful relationships to grow. All our ideas and initiatives are inspired and backed by the latest research into dementia care. We have adopted Meaningful Care Matters philosophy and culture in all that we do here in our home. This has been further acknowledged and approved by National Dementia Care Accreditation Scheme.
